Our client servicing professionals focus on managing clients, maintaining a long term relationship with clients and maximizing sales opportunities within them. This position allows you tobuild productive, professional relationships with key personnel in assigned client accounts.
Our top client servicing professionals are passionate and drivenin order toproduce top results, all the while maintaining integrity.Position holder will be an individual contributor, responsible to generate revenue through serving existing clients, managing their retention and renewal year on year and upsell.
To generate leads along with assigned team & Identify decision makers within targeted leads and initiate the sales process.
To manage time and work flow and create effective client meeting plans.
To penetrate all targeted key accounts and originate upselling opportunities for the companies products and services.
To set up and deliver sales presentations, product/service demonstrations on daily basis.
Will be responsible for key client retention, per key client revenue optimization & renewals.
To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure.
To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.
Ensure High Class Service delivery to identified key clients.
Closely monitoring of work in progress, customer complaints and accounts receivables.
To ensure that all payments are collected as per the companies payment terms.
Ensure adherence to sales processes and requirements.
Achievement of monthly, quarterly & yearly business plan.
Knowledge and application of sales & servicing techniques such as: Seek Opportunity, Rapport building, selling on emotion, ownership, building value in the product, and upselling.
Quick thinking and problem solving skills
Able to work independently and as a team player
Excellent verbal communication skills
Excellent active listening skills
Attitude & Behavior:
Positive and enthusiastic attitude
Handles Rejection well
Customer focus and result oriented approach
Min 1 Year of relevant field sales experience
Graduate / MBA/ B.Tech or any Equivalent Degree
Experience: 1 to 6 years
Salary: INR 3,00,000 - 3,50,000 P.A.
Industry:Internet / Ecommerce
Functional Area:Sales, Retail, Business Development
Role Category:Corporate Sales
Role:Client Servicing/Key Account Manager
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
IndiaMART InterMESH Ltd
IndiaMART is Indiaâ€™s largest online B2B marketplace, connecting buyers with suppliers. With 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1999, the companyâ€™s mission is â€˜to make doing business easyâ€™.
5.98 Crore+ Buyers | 47 Lakh+ Suppliers | 5.01 Crore+ Products & Services
IndiaMART for Buyers
â€“ Convenience of connecting with sellers anytime, anywhere
â€“ Wider marketplace with a range of products and suppliers
â€“ Payment Protection Program
IndiaMART for Suppliers
â€“ Enhanced business visibility
â€“ Access to 1 Million daily buyer enquiries
â€“ Increased credibility for your brand
â€“ Lead Management System
â€“ Instant payment gateway, Pay with IndiaMART
IndiaMART has 2539, employees located across 76 offices in the country.
IndiaMART announced its Series C funding in March 2016. Its existing investors include Intel Capital, Amadeus Capital, WestBridge Capital & Quona Capital and Accion Frontier Inclusion Mauritius.