Our client servicing professionals focus on managing clients, maintaining a long term relationship with clients and maximizing sales opportunities within them. This position allows you tobuild productive, professional relationships with key personnel in assigned client accounts.
Our top client servicing professionals are passionate and drivenin order toproduce top results, all the while maintaining integrity.Position holder will be an individual contributor, responsible to generate revenue through serving existing clients, managing their retention and renewal year on year and upsell.
To generate leads along with assigned team & Identify decision makers within targeted leads and initiate the sales process.
To manage time and work flow and create effective client meeting plans.
To penetrate all targeted key accounts and originate upselling opportunities for the companies products and services.
To set up and deliver sales presentations, product/service demonstrations on daily basis.
Will be responsible for key client retention, per key client revenue optimization & renewals.
To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure.
To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.
Ensure High Class Service delivery to identified key clients.
Closely monitoring of work in progress, customer complaints and accounts receivables.
To ensure that all payments are collected as per the companies payment terms.
Ensure adherence to sales processes and requirements.
Achievement of monthly, quarterly & yearly business plan.
Knowledge and application of sales & servicing techniques such as: Seek Opportunity, Rapport building, selling on emotion, ownership, building value in the product, and upselling.
Quick thinking and problem solving skills
Able to work independently and as a team player
Excellent verbal communication skills
Excellent active listening skills
Attitude & Behavior:
Positive and enthusiastic attitude
Handles Rejection well
Customer focus and result oriented approach
Graduate / MBA/ B.Tech or any Equivalent Degree
Experience: 0 to 4 years
Salary: INR 2,50,000 - 3,00,000 P.A.
Industry:Internet / Ecommerce
Functional Area:Sales, Retail, Business Development
Role Category:Corporate Sales
Role:Client Servicing/Key Account Manager
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
IndiaMART InterMESH Ltd
IndiaMART offers a platform to 5.98 Crore buyers to search from over 5.01 crore products and get connected with over 47 lakh reliable and competitive suppliers.
IndiaMART has been the proud recipient of the Red Herring 100 Asia Award in 2008, as one of the top promising Asian companies driving the future of technology. Led by innovation and backed by experience, the company introduced a pioneering service in 2012 called Buy Leads. The commitment to bring affordable and low-cost solutions to the SMEs laid the foundation for this low-cost solution, which was bestowed with the Manthan Award in 2013 under the â€˜E-business and Financial Inclusionâ€™ Category.
IndiaMART has over 2500 employees located across 76 offices in the country. We look forward to having you as a part of the team.