Exe. / Sr.exe. / Assistant Manager- Client Servicing- ( Inside Sales)

1 - 6 Years
Noida

Job Description

Position Description:-

The position holder shall be responsible for understanding and evolving changing customer needs while ensuring ultimate customer satisfaction in stipulated time frame.

Job Summary:


Retaining and renewing customers as well as maximizing the revenue while upselling.

Driving towards customer delight and ensuring smooth rendering of services

Acting like a consultant to the client and offering them recommended services and solutions.

Maximizing weekly revenues by overachieving daily targets

Retaining and renewing customers as well as maximizing the revenue while upselling.


Knowledge and Skills required:

Experience in client handling and product selling.

Knowledge of selling customer solutions over a call.

Knowledge about customer retention and upselling.

Effective communication & comprehension skill.

Time Management

Quick decision making

Understand Customer needs

Report Management Skill

Qualification:

Graduate/MBA

Salary: INR 2,50,000 - 3,00,000 P.A.

Industry:Internet / Ecommerce

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

IndiaMART InterMESH Ltd
IndiaMART .com is India's largest Online B2B marketplace connecting global buyers with suppliers. Estd in 1996 and accredited with ISO 9001:2000 certification, IIL offers value-added services to its 1,000,000 members and over 5 million global buyers. Having over 4000 employees with a network of 75 offices across India, IIL offers a youthful and welfare-driven approach to career-building. Having an enviable track record of being the only Indian Dotcom company that has stayed profitable since launch, today IIL investors include Intel Capital and Bennett Coleman & Co. Ltd. (Times Group).
View Contact Details+

Recruiter Name:Nidhi Gupta

Contact Company:IndiaMART InterMESH Ltd

Telephone:9582206403

Email :nidhi.gupta@intermesh.net

Reference Id:Inside Sales

Website:http://www.indiamart.com