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Regional Manager - Client Servicing -Delhi

4 - 8 YearsDelhi

Posted: 11 days ago

Job Description

Job Summary:
Build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients.

Job Profile:
-Servicing the existing clients
-Achievement of monthly, quarterly and annual sales targets by generating revenue from existing paid members
-Per client revenue optimization
-Responsible for client retention or no loss of accounts
-Ensure strict adherence of sales process and internal procedures
-Keep a close track on work in process, customer complaints and accounts receivables
-Ensure timely delivery of services to clients
-Train, monitor & motivate a team of around 15 20 Executives with 3-4 Relationship -- Managers and 1-2 Business Manager.


Knowledge And Experience:
-Experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce / Service industry
-Minimum experience of 4+ year in managing a team of more than 20-25 Executives with 3 layers of Reporting

Required Skills:
-Excellent verbal and written communication and presentation skills
-Must have deep desire to work and succeed in a growing organization with total commitment and sense of job ownership
-Able to build credible relationships with influencing ability
-Must have team handling experience of more than 3 years

Personal Attributes:
-Team Management
-Reports Management
-Data Interpretation
-Interpersonal ability

Salary: Not Disclosed by Recruiter
Industry: Internet / Ecommerce
Functional Area: Sales, Retail, Business Development
Role Category: Retail Sales
Role: Regional Manager
Employment Type: Permanent Job, Full Time

Company Profile

IndiaMART InterMESH Ltd
About the company:
IndiaMART InterMESH Ltd
IndiaMART is India's largest online marketplace, connecting buyers with suppliers. The online channel focuses on providing a platform to SMEs, large enterprises as well as individuals.
Founded in 1996, the company's mission is 'to make doing business easy'. Keeping this mission in mind, we come up with appropriate initiatives from time to time. Recently, we have announced our entry in the fintech space.
IndiaMART has more than 3Mn sellers and 30Mn buyers registered on the platform. The company has a strong team of around 3500 employees with 80 branches across India.
We are backed by investors like Intel Capital, Amadeus Capital, WestBridge Capital & Quona Capital.
View Contact Details+
Contact Details

Recruiter Name:Rachna

Contact Company:IndiaMART InterMESH Ltd


Reference Id:D-1