The position holder shall be responsible for understanding and evolving changing customer needs while ensuring ultimate customer satisfaction in stipulated time frame.
1. Retaining and renewing customers as well as maximizing the revenue while upselling.
2. Clarify customer doubts, probe for and confirm understanding of requirements or issues
3. Meet customer requirements through first - contact resolution
4. Confirm customer understanding of the solution and provide additional customer education as needed
5. Knowledge of selling customer solutions over a call.
6. Experience in client handling and product selling.
7. Maximizing weekly revenues by overachieving daily targets
1- It is an individual contributor role.
2- Must be a Graduate and have experience.
3- Laptop is mandatory
4- Day Job
Fixed Salary + incentives
Interested Candidates please send your updated resume at email@example.com
Salary: INR 1,75,000 - 2,00,000 PA.
Role Category:Sales Support
Desired Candidate Profile
IndiaMART InterMESH Ltd
IndiaMART is Indias largest online B2B marketplace, connecting buyers with suppliers. With 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1999, the companys mission is ‘to make doing business easy’.
IndiaMART has been the proud recipient of the ‘Video Content in a Business Website- Special Mention’ at Video Media Awards and Summit 2019, ‘Best Online Classified Website’ at Drivers of Digital Summit & Awards 2018, ‘Best Business App Award’ at GMASA 2017, ‘Special Contribution Award’ at WASME – Super SME Awards 2016, Manthan Award South Asia and Asia Pacific 2013 under the ‘E-business and Financial Inclusion’ category and Red Herring 100 Asia Awards 2008.
IndiaMART has over 2,915 employees located across 72 offices in the country. We look forward to having you as a part of the team.
Contact Company:IndiaMART InterMESH Ltd
Reference Id:TM Servicing DDUN